Crew Resource Management (CRM)
*Crew Resource Management is an interactive training originally designed to increase safety and minimise aviation accidents caused by crew.
Nowadays we look at wider team effectiveness.
Crew Resource Management incorporates subjects such as: communication and behaviours, situation awareness, workload management, decision-making, resilience development, surprise and startle effect, cultural differences, case studies etc… specified to the cabin crew role.
CRM focuses on the non-technical (interpersonal skills) aspects and on integrating these into every day operation.
This training is compliant with EASA regulations.
*Also possible (and more effective) as a joint training: Flight Crew and Cabin Crew
Our training center is located at Eindhoven Airport. However, training also may be conducted in Amsterdam.
Any other preferred location is negotiable, also abroad.
Flexible from only 1 – 15 trainees!
Regularly you can join an already planned training for a greatly reduced rate.
Short notice is our strength.